Best Principles Everyone in Tech Should Follow
To run each and every sub-fields in tech with minimal conflicts and in a satisfactory manner, each actor should follow some principles through their actions.
Why should we follow principles?
Well, we as humans are unique organisms, don't think, and make decisions the same way. Some people will like my opinions, the others won't. Opinions. That's what makes conflicts amongst groups and teams. We all have different opinions from multiple perspectives and from multiple points of view. Which one is the correct thing? If we accept a single opinion out of ten opinions, some of them will dislike it and will make conflicts like the one who picked that one opinion didn't pick the rest of the opinions. Sometimes, the majority will like the wrong thing and dump the correct thing. Therefore, we have to accept the fact that there should be something missing, and that's why it makes conflicts. The missing thing is principles.
We may not like some of the rules because of the difference in our opinions. Am I overreacting on a simple topic? No, It's a key to success or a failure. Think yourself. Do you like that one guy who rides his vehicle breaking the law, (maybe they don't even know the law) Sometimes, you accidentally make mistakes and get punished. You feel that's not fair, right? Don't you feel guilty when you perform some actions in your everyday life? If we all are perfect, there should be no rules out there to frame us. We are not perfect, nobody is perfect. It is your responsibility to follow rules and principles, otherwise, it will be a wild wild west of monsters or zombies.
Speaking of principles for tech, to run each and every sub-fields in tech with minimal conflicts and in satisfactory manner, each actor from top to bottom should follow some principles through their actions every day.
Conflicts are a natural part of life, both in our personal lives and in the workplace. Workplace conflicts occur because team members don’t always agree or know how to work together despite their differences. These differences could be in the way they manage their tasks, their work styles, or their personalities.
Types of Conflicts
- Task-based conflicts
- Leadership conflicts
- Workstyle conflicts
- Personality clashes
How to resolve team conflicts
Many conflicts at work are caused by misunderstandings and a lack of communication among team members. However, when these conflicts are resolved properly, team members can develop better working relationships and are more productive as a result. Here are some productive steps to take to resolve workplace conflicts:
- Stay calm
- Communicate (and listen)
- Acknowledge the conflict and find a resolution
- Involve leadership or HR
Why is conflict resolution important?
Conflict resolution is important for the success of any team. Leaving a conflict unresolved can negatively impact morale and productivity, resulting in a tense and uncomfortable work environment for all. Resolving conflicts in the workplace allows teams to trust each other and work better together to achieve their goals. Conflict resolution allows team members to understand each other better and create smoother working relationships in the future.
Principles for people in Tech (What we can learn from Amazon's Leadership Principles?)
- Customer Obsession
Leaders start with the customer and work backward. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
Leaders are owners. They think long-term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job.”
- Invent and Simplify
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.
- Are Right, A Lot
Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.
- Learn and Be Curious
Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
- Hire and Develop the Best
Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.
- Insist on the Highest Standards
Leaders have relentlessly high standards—many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high-quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
- Think Big
Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.
- Bias for Action
Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
Accomplish more with less. Constraints breed resourcefulness, self-sufficiency, and invention. There are no extra points for growing headcount, budget size, or fixed expenses.
- Earn Trust
Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odor smells of perfume. They benchmark themselves and their teams against the best.
- Dive Deep
Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath them.
- Have Backbone; Disagree and Commit
Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.
- Deliver Results
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.
- Strive to be Earth’s Best Employer
Leaders work every day to create a safer, more productive, higher-performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at Amazon or elsewhere.
- Success and Scale Bring Broad Responsibility
We started in a garage, but we’re not there anymore. We are big, we impact the world, and we are far from perfect. We must be humble and thoughtful about even the secondary effects of our actions. Our local communities, planet, and future generations need us to be better every day. We must begin each day with a determination to make better, do better, and be better for our customers, our employees, our partners, and the world at large. And we must end every day knowing we can do even more tomorrow. Leaders create more than they consume and always leave things better than how they found them.